Overview
At Shopdog Cheeseburgers, we are a small, self-funded startup passionate about delivering high-quality products and exceptional customer service. To keep our operations sustainable while we grow, we currently maintain a strict no-refund, no-return policy on all purchases, including our signature Moxie’s Cookies and any merchandise. We understand that sometimes things don’t go as planned. While we cannot offer refunds or accept returns, we truly value your satisfaction and are committed to making things right whenever possible. If you have any concerns about your order—whether it arrived damaged, doesn’t meet your expectations, or there’s any other issue—please reach out to us directly. We’re happy to work with you personally to find a fair solution, such as a replacement (when feasible), a discount on a future order, store credit, or other accommodations that align with our small-business capabilities. You can contact us anytime at:
contact@shopdogllc.com
947-233-0812
or use the contact form on our website. Please have your order number to help us speed up our customer service. We appreciate your understanding and support as we build this business from the ground up. Your feedback helps us improve, and we’re grateful for every customer who joins us on this journey!
Thank you for shopping with us.